John Nelson joined Results Physiotherapy in 1996, where he now serves as Chief Operating Officer. As COO, he is responsible for implementing the company’s strategic plan while overseeing the sales and marketing teams, clinical operations, clinical education, and expansion operations.
As a former practicing physical therapist with over twenty-one years of service at clinics in both Australia and Middle Tennessee, the success of Results’ clinical operations is of utmost importance to John.
"I place patient experience at the forefront of my position’s responsibilities, aiming to ensure that every moment of each patient’s interactions with Results—from initial contact to the final minutes of an appointment—focus on engagement and clinical excellence."
Prior to serving as COO, John was Vice President of Sales and Marketing, where he was responsible for strategic growth planning as well as building and managing the physician and employer sales teams. "As COO, my focus is on securing measurable improvements in terms of company growth and finances, product quality, and client satisfaction. My motivation is ensuring that our field leadership sustains and stimulates the company’s outstanding growth and performance."
John grew up off the southern coast of Australia in the city of Adelaide. He earned his physical therapy degree in 1994 from the University of South Australia, home of physical therapy legends Geoff Maitland and David Butler. There he learned advanced techniques in hands-on therapy, which paved the way for a career that has included experience in both private practice and public hospital settings. While John may have only planned to work in the U.S. for a year or so—five at most—the opportunity he has had with Results has far surpassed his expectations.