COVID-19 Update: May 4, 2020

As we return to patient care in our clinics, we have implemented changes in our clinic scheduling and appointment times to minimize multiple patients in the clinic at one time, use of PPE and enhanced patient screening. Local and state government mandates as well as CDC guidelines will ultimately dictate how we operate and will take precedence over these procedures.  

Here is what you can expect when receiving in-clinic treatment:

Waiting Room/Check- In

  • We will remove chairs from the waiting room to allow 6 feet between anyone waiting.
  • Hand sanitizer will be provided at front desk or in the waiting room for patient use.
  • We encourage patients to wait outside or in their cars prior to appointment to limit number of people in the clinic. (Some states may not allow patients to wait in waiting room).
  • When speaking at check-in/out, utilize glass partitions where available to keep a barrier between staff and patient. Our team will the open glass enough to be able to communicate effectively but still maintain the barrier when speaking. 
  • At start of your appointment, you will be led directly back to a bed if available with reasonable space between current patients.   
  • We encourage patients to fill out a FOTO survey and the digital medical history forms prior to arriving for their initial evaluation.

Patient Screening

Patients will be screened by their treating PT with intake questionnaires at each appointment for any signs of COVID-19 based upon most recent CDC guidance. Each patient will also have their temperature taken prior to treatment.  As a standard practice, except in the case of a minor being treated and accompanied by one parent/guardian, no other visitors may be in the clinic. 

Patients with any of the following should call and reschedule their appointment:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

We ask that you please bring a mask with you to each appointment. If not, we will provide you with a mask to use. Our PTs will be wearing masks and may also wear gloves, gowns or eye protection at their discretion. We will offer you gloves to use and ask you to wash your hands in the clinic prior to the start of treatment. Please be sure to wear comfortable clothing and tennis shoes.

Clinic Hygiene

 As a standard part of infection controls, clinic hygiene is a high priority to limit the spread of infection. All used surfaces and objects will be cleaned after each patient use. Handwashing before and after therapy will serve to limit virus transmission as well.

Patient Placement and Spacing Between Other Patients 

Patients should have one treatment table between them and another patient, if possible.  If patients are placed on tables next to each other, the curtain should be pulled to limit contact between the two patients. 

Other Safeguards

  1. Keep at least 6 feet of space between the patient and PT during exercises as practicable.
  2. Pull curtain during patient care to isolate patients and potential exposures. 

COVID-19 Update: March 30, 2020

With the growing concerns around this pandemic, we have made some temporary changes to ensure we are able to continue providing the best care to our patients. We are still open, as of March 30th, we have transitioned all patients to receive services via Virtual Therapy. This will allow patients to be treated in the safety and comfort of their own home while continuing their PT journey to live without pain.

COVID Update: March 15, 2020

At Results, we take our patients’ health very seriously. With the growing concerns around the novel coronavirus (COVID-19), we wanted to communicate what our team is doing to keep our patients safe.

Symptoms are those similar to those of influenza: fever, cough and shortness of breath. CDC does not currently recommend any additional precautions beyond normal practices to prevent spread of respiratory viruses. We are closely monitoring updates from the Centers for Disease Control regarding COVID-19. We will continue to update you as new information becomes available to ensure that our clinics are a safe place for our patients. Remember, the risk for most remains low.

Here are the things we are doing to keep our clinics safe:

  • Wiping down all surfaces after each use (this includes all door handles), as well as any equipment that was touched
  • Switching all linens in between each patient
  • Hand santitizer is available at all of our clinics; staff is instructed to use between patients.
  • Screening patients to evaluate symptoms

How you can help:

If you feel sick, stay home

  • Communicate with our staff if you have traveled out of the country this year
  • Cover your nose and mouth when you sneeze
  • Throw  tissues out immediately after use
  • Wash your hands often and thoroughly with soap and water or use a hand sanitizer that is at least 60% alcohol
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