Physician's Frequently Asked Questions

What information do I need to refer a patient to Results for physical therapy?

We need only the patient’s name and phone number. Insurance information is helpful but not required. You can fax this to us; Find the nearest location and fax number.

If you prefer, you can download a referral form. We will call the patient to set up the initial consultation and treatment.

Do you perform FCEs?

Yes. A Functional Capacity Evaluation (FCE) is often requested for patients under worker’s compensation treatment. This 4-hour test includes medical record review, musculoskeletal screening, and physical ability testing. We look at critical job demands and use extensive validity criteria testing to ensure consistent findings. For disability assessment, we perform a modified 2-hour test, the “disability FCE”. (Note: This test is not covered by insurance and requires up-front payment.)

How quickly can you get a patient scheduled?

We call every patient within 24 hours of receiving your fax. We aim to get every patient scheduled within 24 to 48 hours. We can accommodate walk-ins or same day appointments 90% of the time

Do you prescribe medications as a part of care plans?

We do not prescribe medications. In very acute cases, we use modalities such as ultrasound, electrical stimulation, heat, or ice to help prevent soreness from manual or exercise therapy.

What is the difference between standard physical therapy and manual therapy?

Over the last 10 to 20 years, many well designed research studies (double-blind randomized controlled trials, clinical prediction rules, systematic reviews, Cochrane reviews, etc.) have shown a significant benefit from manual therapy combined with exercise. This combination showed higher results for reducing pain, improving function, increasing patient satisfaction, and lowering cost, especially when compared to higher risk interventions. New studies continue to support these findings. 

How do you use exercise as a part of care plans?

Exercise is what gets people better, and we believe it should be prescribed like medicine. We have to change muscle activation patterns, and for maximum benefit, the exercise dosage has to be correct for each individual.

Unfortunately, some physical therapists focus too much on exercise and forget the patient’s pain. We design progressive exercise programs, which are easier for the patient to tolerate. We begin by increasing pain-free range of motion. Then as the patient’s pain diminishes, we progress to core stability and strengthening exercises to maintain pain-free ROM and prevent recurrence.

Postural re-education plays a large role in changing muscle activation patterns. Ultimately, with the appropriate plan of care and hands-on treatment, the Results patient is more likely to progress to full functional activity.

Do you refer patients to specialists?

Absolutely. At any point in a patient's plan of care, if a patient is not progressing, we will refer them back to the original referring physician, or to a specialist.

Do patients see the same therapist on every visit?

Yes. We believe this is a key element in patient progress.

Each licensed therapist gets to know his or her patients and to evaluate their progress at each visit. This allows for quick therapy modification if needed.

The only exceptions are for vacation coverage or when the patient’s other commitments make scheduling difficult. If such a transfer is needed, the therapists review the patient’s status together to ensure a smooth transition.

Can I refer a patient to any Results clinic?

Yes. Each Results clinic is similarly staffed with therapists who have received, on average, four times more training than other physical therapists.

How do you treat pelvic health care concerns?

Results is uniquely committed to treating health conditions that are specific to the pelvic region. We have 12 Pelvic Health Specialty Clinics located throughout our areas of service, each staffed with physical therapists trained to treat conditions that are unique to pelvic health—like incontinence, pelvic floor muscle disorders, postpartum issues, and postprostatectomy conditions.

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